POSH PETS' Business Policies

• Pets are groomed on a first-come, first-served basis.
• Pets are accepted for grooming between the hours of 9 AM and 1 PM. Pets presented after 1 PM may be accepted for grooming at the discretion of the groomer.
• Pets must be left in the care of Posh Pets for the duration of their grooming; owners will be contacted by phone when grooming is completed and pets are ready for pick-up.
• An additional $20 holding fee is charged for pets not picked-up within 2 hours of notification that their grooming is completed.
• Walk-ins are accommodated on a space available basis before 1 PM on weekdays, but not on weekends or day before holidays.
• Infirm, aggressive, and pets with injuries or special needs will be referred to veterinarians for grooming or boarding.
• Pets are never sedated for services at Posh Pets.
• Special services, such as teeth brushing, are charged in addition to the basic grooming rate.
• No cash refund for returned merchandise; store credit or exchange only with sales receipt. Merchandise must be unused, in its original packaging, and returned within 14 days of purchase.

POSH PETS' Boarding Policies

• Current certificate of vaccination must be presented.
• Dogs must be vaccinated for Rabies, DHPP, and Bordatella (Canine Cough, within 6 months of boarding).
• Cats must be vaccinated for Rabies, FVRCP, and Leukemia.
• Ten percent (10%) discount on stays of 8 days or more.
• Pick-up before 1 PM on last day of stay or day care fee applies.
• Medications will be administered for an additional fee.
• Boarding rates may be higher during holiday periods.
• Non-refundable $50 deposit required at time of reservation.
• Fifty percent (50%) of total boarding cost must be paid when pet is dropped-off. Other 50% must be paid when pet is picked-up.
• Boarding pets are cared for every day. However, pets may not be picked-up or dropped off on holidays when Posh Pets is closed for business.
• Posh Pets reserves the right to estimate the size and weight of dogs and to determine applicable boarding rates at its discretion.
• All goods and services are subject to applicable sales tax.